QUALITY

We see quality as the continued improvement of management processes for a private firm or local government. Seals of quality have been widespread for some time now and the most popular are recognised internationally. Seals such as EMAS and ISOs guarantee quality and respect for the environment with clear repercussions in terms of potential clients but there are also other, more specific seals of quality such as SICTED and ECOLABELS. Essentially the aim of such certificates is to guarantee minimum parameters of quality and respect for the environment, helping our company/local government to stand out from the rest and thereby attract a larger number of clients, visitors, etc. Gest Ambiental offers its clients the support and advice required to achieve the certification they want, be it environmental, tourism or both.

HIGHLIGHTS
ESTABLISHMENT MANAGEMENT FOR ARTÀ AS A TOURIST DESTINATION

The Integral System of Quality Tourism at Destinations (SICTED in Spanish) is a national initiative promoted by the Spanish Tourism Institute (Turespaña) and the Spanish Federation of Municipalities and Provinces (FEMP). It works with tourism companies and services from more than 30 different areas with the ultimate aim of improving the experience and satisfaction of tourists, both at the establishment in question but also at the destination in general. Our consultancy has worked together with Artà Council on this project to help tourist establishments obtain the tourism seal of quality "Committed to Quality Tourism", related to the SICTED process. As part of our involvement we've provided companies already within the project with specialist assistance, supported the capture of new establishments and have also worked continuously with the Council in managing the destination. The SICTED initiative has recently become even more important thanks to new tourism legislation at the level of autonomous community, making it mandatory for tourist establishments to hold a seal of quality. Artà 2015

PROJECTS CARRIED OUT IN THIS LINE OF WORK
Establisment management for Artà SICTED TOURIST DESTINATION